Privacy Policy

Data Privacy Policy

Data privacy is of high importance for FLONIDAN and we want to be open and transparent about our processing of personal data. We therefore have a policy, which defines how personal data will be processed and protected.

Who is Data Controller of personal data given on this website?

The data controller of any personal data given on this website is: FLONIDAN A/S, a Danish Private Limited Company with company number (CVR): 89919916, whose registered office is:

FLONIDAN A/S
Islandsvej 29
8700 Horsens
Denmark

What data do we collect and why?

We offer certain site features and services, that are available only using the following tracking technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take full advantage of certain site features or services. 

Generally, these technologies allow our website and services to store relevant information in your browser or device and later read that information to identify you to our servers or internal systems. Where applicable, we protect cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us.

This website collects and uses personal data for the following reasons:

Google Analytics

This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our website and to see their journey through the website.

GA records data such as your geographical location, device, internet browser and operating system, but none of this information personally identifies you to us. We do not allow Google to share data with partners or to record your IP-address.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Inquiry forms

Should you choose to use the inquiry forms  from our website, your information will be stored in our backend and collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).

The information will automatically be transferred onwards to our Microsoft Outlook 365 system. From there, the data will be attached to any existing account with a similar email or else be created as a new contact. 

In relation to an inquiry we automatically collect and store your company name, your name, postal address, email and login details.

Email newsletter

If you choose to subscribe to our email newsletter, the email adress, that you submit, will be stores in our backend database.

Your email address will remain in our database for as long as we continue to use it for email marketing or until you specifically request removal from the list. You can do so by unsubscribing, using the unsubscribe link contained in every email newsletters that we send or by requesting removal via email. When requesting removal via email, please send us your email using the email account that is subscribed to the mailing list.

While your email address remains within our database, you will receive periodic newsletter-style emails from us. Our newsletters will keep you posted on our latest product and company announcements.

Website cookies

We treat information collected by cookies and other technologies as non‑personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data.

Similarly, to the extent that non-personal data is combined with personal data, we treat the combined information as personal data for the purposes of this Privacy Policy.

This FLONIDAN website uses the following cookies: 
 

Necessary cookies

These cookies are necessary for the website to provide a service which the end user has explicitly requested. For example, cookies used to make an inquiry cart work.
 

Operating and optimisation cookies

These cookies are used to operate the website. For example, counting the number of visitors or other information used for analysis. These cookies may gather limited amounts of data that can be attributed to the individual user.

Login

If you create a login for our support site, we automatically collect and store your company name, your name, postal address, email and login details.

Who are our Third-Party Data Processors?

We make use of third parties to process personal data on our behalf. These third-parties have been carefully chosen and all of them comply with the legislation set out in the EU General Data Protection Regulation 2018 (GDPR).

• Google  
• Soegaard & Co  
• Dynamic Web Denmark

How Long Do We Retain Your Personal data?

We will retain your personal data for the period necessary to fulfil the purposes outlined. The purpose includes making a quotation, supporting you with product details, keeping you up-to-date on releases, product and company news and events. 

You can always contact us, if you want your personal data 'erased' from our databases (see Right to Access and Right To be Forgotten). We will respond without undue delay (and in any event within one month, although this can be extended in difficult cases).

How do we handle Data Breaches?

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

How to invoke your Right to Access and to Be Forgotten?

Please contact us, if you want to request access to your personal data stored in our databases. We will respond without undue delay (and in any event within one month from receiving your request, although this can be extended in difficult cases).

When a privacy question or access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.

If you want your personal data 'erased' from our databases, then download and fill out the data removal form step-by-step and send it to us by mail. 

FLONIDAN A/S
Islandsvej 29
DK – 8700 Horsens
+45 75 61 88 88
info@flonidan.dk

How to raise Privacy Questions?

If you have any questions or concerns about the Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

FLONIDAN A/S
Islandsvej 29
DK – 8700 Horsens
+45 75 61 88 88
privacy@flonidan.dk

When a privacy question or access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query, which you raise. Where your issue may be more substantive in nature, more information may be sought from you.